HP Elite/Zbook ThunderBolt 3 Dock HSTNN-CX01

Claiming conditions

The warranty covers material errors or technical errors resulting from the manufacture of the equipment.

• The warranty does not cover errors caused by improper handling, improper or inappropriate handling (in particular damage to plastic parts of the product, scratches caused by incorrect cleaning, impact damage ...), use and installation that is inconsistent with the user manual or electrostatic discharge.
• The warranty does not cover any errors resulting from the use of incorrect or faulty software, or any damage resulting from this.
• The seller is not liable for any loss, damage or misuse of data stored on the recording media of the product. Before the product is repaired, it is the purchaser's duty to secure the necessary back-up of the necessary data and to prevent their possible misuse.
• The seller does not guarantee the full compatibility of the expansion components purchased at a different location than by seller of this product, unless the component is approved by the seller.
• The warranty does not cover damage caused by natural disasters, violent damage, weathering, or operating in extremely unusual conditions.
• The warranty expires in the case of unauthorized interference into the product by a person who has not been authorized to intervene explicitly by the seller.
• The warranty also expires if the buyer, despite notice, grossly violates the operating and use policies described in the User's Guide.
• The warranty does not cover the notebook batteries.

Claim policy

The Complaints Rules are issued in accordance with the provisions:
law.No. 40/1964 Zb. The Civil Codeas amended
 law.No. 634/1992 Zb. On Consumer protection as amended

• The buyer is obliged to check the goods delivered by the seller as soon as possible after delivery. Checks must be made by the buyer to find out any errors that can be ascertained by reason of proper examination.
• The buyer is obliged to immediately notify the seller of any such errors. Errors that occurred later are obligatory for the buyer to notify the seller as soon as errors can be ascertained after adequate professional care has been taken.
• Buyer is required to file a claim in writing, by telephone or in person at the seller's headquarter. It is always necessary to report the type of defective product and to describe the nature of the error in the most detailed manner and to provide a contact person (name, telephone) with whom possible details can be consulted.
• When claiming a product, the buyer is required to prove the purchase and the eligibility of the claim by a proof of purchase (invoice, cash receipt or delivery note). If the buyer fails to show any of the above documents, the repair will be considered as post-warranty.
• If the buyer reports an error that is not covered by the warranty (eg, the terms of the guarantee were not fulfilled, the error was reported by mistake, after the warranty, etc.), the seller may request reimbursement of the costs incurred in the removal of the reported error by the customer in full. In this case, the Service Interval Calculation will be charged according to the current Values of the Service Center at the place where the claim is made.

Condiditon of our products

The technical condition of all the products we sell is 100%. All products sold by us are fully guaranteed as if they were new products.

Warranty and battery capacity:

batteryCARE+

Laptops with this label have a new or used battery with more than 80% of the original capacity. 2-year warranty for electronics and 1-year warranty to maintain battery capacity above 33% of its original capacity.

batteryCARE

Laptops with this label have a used battery with more than 60% of the original capacity. 2-year warranty for electronics and 1-year warranty to maintain battery capacity above 33% of its original capacity.

Product conditions according to individual categories:

LAPTOPS

AS NEW:

Guarantee of highest quality renovation by techsavers: The body of the laptop looks like new. It can only have minimal, easily overlooked and almost invisible cosmetic flaws. The display is perfect, like new.

VERY GOOD: Guarantee of quality renovation by techsavers: The body of the latop may have some visible cosmetic flaws and signs of previous use. The display may have only minimal cosmetic flaws (defective pixel, scratch, dirt behind the display), which are almost invisible after switching on.

FAIR:

Unbeatable price guarantee from techsavers: The body of the laptop has more visible cosmetic flaws and signs of previous use. However, the hardware of the notebook is like new. The display may have more visible cosmetic flaws without affecting its technical condition. Detailed photos of the laptop can be found in the gallery after clicking on the "to gallery" button.

MONITORS

AS NEW: Guarantee of highest quality renovation by techsavers: The plastic parts of the monitor look like new. They can have only minimal, easily overlooked and almost invisible cosmetic flaws. The display is perfect, like new.

VERY GOOD: Guarantee of quality renovation by techsavers: Plastic parts of the monitor may have more visible cosmetic flaws (scratches or discoloration of the plastic) and signs of previous use. The display may have only minimal cosmetic flaws (defective pixel, scratch, dirt behind the display), which are almost invisible after switching on.

FAIR: Unbeatable price guarantee from techsavers: The plastic parts of the monitor have more visible cosmetic flaws (scratches or yellowed plastic) and signs of previous use. The display may have more visible cosmetic flaws without affecting its technical condition. Detailed photos of the monitor can be found in the gallery by clicking on the "to gallery" button.

COMPUTERS

AS NEW: We guarantee the highest quality of renew PC 's from techsave: The computer is in perfect condition and looks as new, without any signs of previous handling. Each PC is delivered in our new Eco-friendly packaging.

VERY GOOD: We guarantee high quality of renew PC 'ss from techsavers: The computers may have visible, but purely cosmetic signs of previous handling (a small scratch on the plastic) A protective foil is usually used to protect metal parts of the computer, after which the product looks perfect. Each PC is delivered in our new Eco-friendly packaging.

ACCEPTABLE: We offer incomparable price from techsavers: The computer has more visible signs of previous handling (this has no impact on functioning). Hardware is in 100% condition.

To help you decide, You can find more detail photos of the computer in our gallery by clicking on the link „Gallery". This PC is severally underpriced. Each PC is delivered in our new Eco-friendly packaging.

AiO:

AS NEW: Guarantee of highest quality renovation by techsavers: The metal/plastic parts of the AiO look like new. They can have only minimal, easily overlooked and almost invisible cosmetic flaws. The display is perfect, like new.

VERY GOOD: Guarantee of quality renovation by techsavers: Metal/plastic AiO parts may have more visible cosmetic flaws and signs of previous use. The display may have only minimal cosmetic flaws (defective pixel, scratch, dirt behind the display), which are almost invisible after switching on.

FAIR: Unbeatable price guarantee from techsavers: Metal/plastic parts AiO more visible cosmetic flaws and signs of previous use. However, the AiO hardware is like new. The display may have more visible cosmetic defects without affecting its technical condition. Detailed photos of AiO can be found in the gallery after clicking on the "to gallery" button.

PRINTERS

AS NEW: Guarantee of highest quality renovation by techsavers: The printer looks like new. They can have only minimal, easily overlooked and almost invisible cosmetic flaws.

VERY GOOD: Guarantee of quality renovation by techsavers: The printer may have more visible cosmetic flaws (scratches or discoloration of the plastic) and signs of previous use.

FAIR: Unbeatable price guarantee from techsavers: The printer has more visible cosmetic flaws (scratches or yellowed plastic) and signs of previous use. However, the printer hardware is like new. Detailed photos of the printer can be found in the gallery after clicking on the "to gallery" button.

MOBILE PHONES AND TABLETS

AS NEW: Guarantee of highest quality renovation by techsavers: The metal/plastic parts of the mobile phone or tablet look like new. They can have only minimal, easily overlooked and almost invisible cosmetic flaws. The display is perfect, like new.

VERY GOOD: Guarantee of quality renovation by techsavers: Metal/plastic parts of the mobile phone or tablet may have more visible cosmetic flaws and signs of previous use. The display may have only minimal cosmetic flaws (defective pixel, scratch, dirt behind the display), which are almost invisible after switching on.

FAIR: Unbeatable price guarantee from techsavers: Metal/plastic parts of the mobile phone or tablet have more visible cosmetic defects and signs of previous use. However, the hardware is like new. The display may have more visible cosmetic flaws without affecting its technical condition. Detailed photos can be found in the gallery after clicking on the "to gallery" button.